Return requests are accepted within 14 days from the date of the order, after contacting email@example.com or whatsapp +393288219898 with all the details about item, reason of request. Once approved, item can be sent to the company. Any shipment will be charged to the customer. Conditions of the returned item will be verified from the company: item will be never worn and in the same conditions when sent. Once approved, refunds or exchange requests are allowed. Customized items and MEG Club box are excluded.